Customer success is a top priority, and providing exceptional customer experiences is a necessity. In this webinar, we will explore the latest strategies for customer success in the digital age, as well as the impact of changing times on customer success. We will also discuss the advantages of digital customer success (CS), which is reshaping the way organizations interact with and serve their customers.
Bhavika Kochhar is an experienced professional with over 6.5 years of dedicated involvement in the field of customer success. Currently pursuing her master’s degree in Engineering Management in the United States, which is Engineer’s MBA. In both 2022 and 2021, she was recognized as one of the Top 100 Customer Success Strategists. Additionally, her remarkable achievements led to her being named one of the Top 50 Women Customer Success Strategists in 2022, further underscoring her significant impact in the industry.
Bhavika is deeply passionate about fostering connections within the community. She is an active advocate for networking and knowledge-sharing, frequently hosting meetups, LinkedIn Live Audio Events, and participating in community-building initiatives.