Integrations - Churn360

Modern SaaS companies uses multiple third party softwares to manage their customers. Churn360 integrates with those softwares to bring all your customer data into one place providing a 360° view.

Integrated data

CRM

Get account information, tasks, key contacts and conversations from your CRM system into Churn360.

Finance

Import your customer’s billing information including credit card expiry data & renewal dates from systems like Chargebee and Stripe.

Support

Capture all ticket information along with the entire conversation, ticket type, ticket status, escalations & resolutions related to each of your customers.

Usage

Import usage data from products like Segment and tag them based on features to get a detailed view of how your customers are using your product.

Feedback

Import customer feedback from products like Canny and view what new features your customers are requesting for.

Chat

Pull in all engagements related to a customer, be it email or chat into Churn360 to get a truly 360° view of your customer.

Get insights on your customers like never before

We understand SaaS businesses use various other SaaS softwares to run their business. This means a single customer’s data resides in multiple sources and customer success managers(CSMs) usually pull data from all them to get a complete picture of their customer. Churn360 solves this problem by integrating with all the supported third party softwares and provides a central portal from where your CSMs can do their day-to-day work.