The Leading Customer Success Software to
Customers
AI-Powered customer success platform that helps B2B SaaS companies turn data into actionable insights to reduce churn
+20%
Increase in CLTV growth
+75%
Increase in product usage
-60%
Reduction in customer churnRenowned by B2B customer success teams globally
All-in-one customer success management solution
Prevent churn, increase retention & maximize revenue
Get a complete view of your customer in one click
360° view of customers
Integrate with all third-party softwares that your business use to access key customer data in one glance. Adopt a personalized dashboard that suits your preferences.
Get to know your at-risk customers at a glance to reduce churn
Health score
Customize the health score parameters to gain insights of how well your customers are using the product. Gather insights into your customer's health like never before.
Track customer across their customer journey lifecycle
Customer journey tracking
Define the customer journey lifecycle as suited to your unique business. Track customers across their entire product lifecycle. Understand and drive onboarding, adoption, renewal and upsell opportunities.
Plays and
automation
- Automate your customer success processes
- Execute your processes through pre-defined plays
- Track your customers’ progress with your product and delegate tasks to CSMs
Campaigns and
customer surveys
- Launch customizable surveys through in-app or email
- Use pre-built templates with drag-and-drop options
- Trigger surveys based on pre-defined conditions
Integrations
Churn360 integrates with all third-party software that your business use to bring all your customer data into one place, providing a 360° view.
Pipedrive
Intercom
Hubspot
Canny
Chargebee
Jira Software
Cloudtalk
Freshchat
Freshdesk
Gmail
Outlook
Freshsales
Segment
stripe
Mixpanel
Salesforce
Helpscout
Recurly
Zendesk
Zoho Helpdesk
Zoho CRM
Hotjar
quickbooks
Close.io
SurveyMonkey
Zoho Mail
Aircall
Simple, straight-forward pricing
We don’t want to complicate pricing after designing a product with simplicity in mind!
Features |
Startup |
Professional |
Enterprise |
| E-mails | 10000 | 50000 | Custom |
| Integrations | Unlimited | Unlimited | Unlimited |
| Visual tagger | 5000 contacts | 25000 contacts | Custom |
| Health score | |||
| Customer journey | |||
| Plays | |||
| Segmentation | |||
| Surveys | |||
| 360 customer view | |||
| Custom dashboards | |||
| Upsell tracking | |||
| Workspace | |||
| Push notifications |
Startup
| E-mails | 10000 |
| Integrations | Unlimited |
| Visual tagger | 5000 contacts |
| Health score | |
| Customer journey | |
| Plays | |
| Segmentation | |
| Surveys | |
| 360 customer view | |
| Custom dashboards | |
| Upsell tracking | |
| Workspace | |
| Push notifications |
Professional
| E-mails | 50000 |
| Integrations | Unlimited |
| Visual tagger | 25000 contacts |
| Health score | |
| Customer journey | |
| Plays | |
| Segmentation | |
| Surveys | |
| 360 customer view | |
| Custom dashboards | |
| Upsell tracking | |
| Workspace | |
| Push notifications |
Enterprise
| E-mails | Custom |
| Integrations | Unlimited |
| Visual tagger | Custom |
| Health score | |
| Customer journey | |
| Plays | |
| Segmentation | |
| Surveys | |
| 360 customer view | |
| Custom dashboards | |
| Upsell tracking | |
| Workspace | |
| Push notifications |
Why choose Churn360?
Customer success doesn't have to be hard
Simple and intuitive user interface
Flat pricing with zero onboarding charges
AI based insights for smarter decisions
Fully customisable to suit your needs
