The Leading Customer Success Software to
Customers

AI-Powered customer success platform that helps B2B SaaS companies turn data into actionable insights to reduce churn

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Customer Success Platform - Churn360
Customer Success Platform - Churn360
Customer Success Platform - Churn360
Growth

+20%

Increase in CLTV growth
Growth

+75%

Increase in product usage
Growth

-60%

Reduction in customer churn

Renowned by B2B customer success teams globally

  • jobint
  • scrut
  • TotalETO
  • lagenhetsbyte
  • greyt
  • Bike.rent manager

All-in-one customer success management solution

Prevent churn, increase retention & maximize revenue

360° view of customers

Get a complete view of your customer in one click

360° view of customers

Integrate with all third-party softwares that your business use to access key customer data in one glance. Adopt a personalized dashboard that suits your preferences.

360° view of customers
health-score
health-score

Get to know your at-risk customers at a glance to reduce churn

Health score

Customize the health score parameters to gain insights of how well your customers are using the product. Gather insights into your customer's health like never before.

Customer journey tracking

Track customer across their customer journey lifecycle

Customer journey tracking

Define the customer journey lifecycle as suited to your unique business. Track customers across their entire product lifecycle. Understand and drive onboarding, adoption, renewal and upsell opportunities.

Customer journey tracking
Customer Success Platform - Churn360

Plays and
automation

  • Automate your customer success processes
  • Execute your processes through pre-defined plays
  • Track your customers’ progress with your product and delegate tasks to CSMs
Plays and automation

Campaigns and
customer surveys

  • Launch customizable surveys through in-app or email
  • Use pre-built templates with drag-and-drop options
  • Trigger surveys based on pre-defined conditions
Campaigns and customer surveys

Integrations

Churn360 integrates with all third-party software that your business use to bring all your customer data into one place, providing a 360° view.

Campaigns and customer surveys
  • All integrations
  • Chat
  • CRM
  • Email
  • Feedback
  • Finance
  • Phone
  • Support
  • Usage
  • Upcoming integrations
Pipedrive

Pipedrive

Intercom

Intercom

Hubspot

Hubspot

Chargebee

Chargebee

Jira

Jira Software

Cloudtalk

Cloudtalk

Freshchat

Freshchat

Freshdesk

Freshdesk

Freshsales

Freshsales

Segment

Segment

stripe

stripe

Mixpanel

Mixpanel

Salesforce

Salesforce

Helpscout

Helpscout

Upcoming
Recurly

Recurly

Upcoming
Zendesk

Zendesk

Upcoming
Zoho Helpdesk

Zoho Helpdesk

Upcoming
Zoho CRM

Zoho CRM

Upcoming

Hotjar

Upcoming
quickbooks

quickbooks

Upcoming
Close.io

Close.io

Upcoming
Aircall

Aircall

Upcoming

Simple, straight-forward pricing

We don’t want to complicate pricing after designing a product with simplicity in mind!

Monthly Yearly Save 25%12 Months of value, Pay for only 9

Startup

per month
billed monthly annually
  • 1 – 4 CSM’s
  • Upto 500 customers
Contact us

Professional

per month
billed monthly annually
  • 5 – 9 CSM’s
  • Upto 2000 customers
Contact us

Enterprise

Let’s talk
  • 10 and more CSM’s
  • Unlimited customers

Features

Startup
Professional
Enterprise
E-mails 10000 50000 Custom
Integrations Unlimited Unlimited Unlimited
Visual tagger 5000 contacts 25000 contacts Custom
Health score
Customer journey
Plays
Segmentation
Surveys
360 customer view
Custom dashboards
Upsell tracking
Workspace
Push notifications

Startup

E-mails 10000
Integrations Unlimited
Visual tagger 5000 contacts
Health score
Customer journey
Plays
Segmentation
Surveys
360 customer view
Custom dashboards
Upsell tracking
Workspace
Push notifications

Professional

E-mails 50000
Integrations Unlimited
Visual tagger 25000 contacts
Health score
Customer journey
Plays
Segmentation
Surveys
360 customer view
Custom dashboards
Upsell tracking
Workspace
Push notifications

Enterprise

E-mails Custom
Integrations Unlimited
Visual tagger Custom
Health score
Customer journey
Plays
Segmentation
Surveys
360 customer view
Custom dashboards
Upsell tracking
Workspace
Push notifications

Why choose Churn360?

Customer success doesn't have to be hard

Simple and intuitive

Simple and intuitive user interface

Flat pricing

Flat pricing with zero onboarding charges

AI based insights

AI based insights for smarter decisions

Fully customisable

Fully customisable to suit your needs

Celebrated by experts

Churn360 awards